When will my order ship?
Every Henway piece is printed to order. Production usually takes about 2–5 business days for apparel, then standard US shipping usually takes about 3–5 business days after it ships. You will get a tracking link by email when your order is on the way.
Why print to order?
Printing each order as it comes in means we never sit on piles of unsold stock, and we can offer more breeds than a traditional run would allow. Less waste, more roost.
How do the tees fit?
Our tees are Bella+Canvas 3001 with a unisex retail fit. They usually run true to size; size up if you want a more relaxed fit. Check the Size Guide for measurements before you order.
Can I return or exchange something?
Because every piece is made just for you, we do not offer returns or exchanges for buyer's remorse or wrong size. If something arrives damaged, misprinted, or defective, tell us within 30 days of delivery with a photo and your order number, and we will replace it or refund it. See Shipping & Returns for the details.
Do you ship outside the US?
We ship within the US only for now.
How much is shipping?
Standard shipping is $7.25 flat on US orders under $60. Orders $60 and up get free standard shipping. Express is $15. Exact options show at checkout.
How should I wash my shirt?
Turn it inside out, wash cold, and tumble dry low or hang to dry. Skip the bleach and don't iron directly over the print. That keeps the art looking sharp for years.
Are the mugs dishwasher and microwave safe?
Yes. Our ceramic mugs are dishwasher and microwave safe (per the Printful blank specs on each mug listing).
My breed isn't here yet. Can you draw it?
Tell us which breed through our Contact page. Requests help us decide which birds to draw next. (We celebrate keepers and their flocks — we just don't keep chickens ourselves.)
Still have a question?
Send us a note through the Contact page (or email support@shophenway.com) and we will get back to you within 1–2 business days.